Your information deserves clarity and care.

Information we collect

When you contact KAlexanderLLC, complete an assessment, or request an electricity bill review, we may collect information you voluntarily provide, including your name, contact information, goals, preferences, Texas ZIP code, current provider, written notes, and an uploaded electricity bill.

How information is used

Information is used to review and respond to your request, identify relevant services or educational resources, evaluate electricity options when requested, maintain business records, improve the website, and protect against misuse.

Uploaded electricity bills

Uploaded bills are used only for the requested bill review and related support. Do not upload unrelated identity, medical, banking, tax, or other sensitive documents. Submission does not enroll you or switch your provider.

Storage and service providers

Website submissions may be processed and stored by service providers that support hosting, secure data storage, file handling, and business operations. KAlexanderLLC does not sell submitted personal information.

Sharing

Information may be shared with relevant service providers or electricity-provider partners when necessary to fulfill the request, when permitted by you, or when required by law or needed to protect rights and security.

Retention and security

Reasonable administrative and technical safeguards are used. No online system can guarantee absolute security. Information is retained only as reasonably necessary for the stated purpose, business records, dispute prevention, and legal obligations.

Your choices

You may request access, correction, or deletion of information you submitted, subject to applicable recordkeeping requirements. You may also request that nonessential follow-up communications stop.

Contact

Privacy requests may be sent to KAlexanderLLC@icloud.com or made by calling 347-898-0456.